Instructional Videos Library

The concept of Environment 09:21

Product life cycle and new product development 07:59

Product decisions, planning and development 08:40

Models of customer behaviour 06:58

Reasons for Seeking Customer Satisfaction 07:04

Customers Service and Customer Loyalty 07:32

Role and Responsibilities of CRM managers 05:48

Customer Behaviour 07:29

CRM Planning Process and CRM Implementation CRM Planning Process and CRM Implementation

Importance of CRM 08:14

Subscribe to